Faq
Before you book
- How do I make a booking on your website?
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You can make a reservation through our website homepage. If you’re unable to do so, you can also contact us via WhatsApp to make your reservation with a live representative.
Our whatsapp numbers:
- +90 532 238 27 99
- +90 535 554 71 69
- +90 537 596 12 86
- I cannot find a route I want to book. What to do?
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You can contact us via whatsapp to have further information or any special request.
Our whatsapp numbers:
- +90 532 238 27 99
- +90 535 554 71 69
- +90 537 596 12 86
- How do I pay for my transfer?
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If your transfer reservation requires a pre-payment, we will contact you with the payment instructions. Otherwise, you can pay in cash directly to the driver upon your arrival or departure.
- Can I book a transfer with more than one stop?
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You can make a reservation with multiple stops by creating separate bookings. If our website doesn’t support this feature, feel free to contact us via WhatsApp for assistance.
Our whatsapp numbers:
- +90 532 238 27 99
- +90 535 554 71 69
- +90 537 596 12 86
- What information do I need in order to book?
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Besides your personal information, we will also need the name of your hotel at the destination you will be transferred and your flight number to track your flight.
- Can I book a transfer for someone else?
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Yes, you can book a transfer for someone else. Just make sure to enter their name, phone number, and any special instructions during the booking process.
Before you travel
- What luggage entitlement will I have?
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Each passenger is allowed to bring up to 1 large suitcase and 2 small bags. Backpacks are not counted toward this limit.
- My group size has changed, can I choose another vehicle?
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Our website’s booking system doesn’t allow you to edit an existing reservation. In that case, you can cancel your current booking and create a new one, or contact us via WhatsApp for assistance.
Our whatsapp numbers:
- +90 532 238 27 99
- +90 535 554 71 69
- +90 537 596 12 86
- How long will the transfer take?
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- Cappadocia to/from Kayseri Erkilet Airport (ASR) by Shuttle – 90-120 minutes
- Cappadocia to/from Kayseri Erkilet Airport (ASR) by private vehicles – 75-90 minutes
- Cappadocia to/from Nevsehir Kapadokya Airport (NAV) by Shuttle – 75-90 minutes
- Cappadocia to/from Nevsehir Kapadokya Airport (NAV) by private vehicles – 60-75 minutes
- Where will I meet the driver when I arrive?
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Please proceed to the front of the domestic arrivals gate to meet your driver. Whether you booked a shuttle or a private transfer, the driver will be waiting there holding a sign with your name on it.
- What happens if I can’t locate my driver?
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If you can’t locate your driver, please stay calm and don’t panic. Contact us using the phone numbers provided, and wait for further instructions to help you find your driver.
- What if my flight is delayed? Will the driver wait?
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Yes, we monitor flight status using the flight number you provide. If your flight is delayed, your driver will adjust the pickup time accordingly at no extra cost.
- Is tipping the driver required?
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Tipping is not required, but it is appreciated if you’re satisfied with the service.
- Can I make a last-minute booking?
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We recommend booking in advance, but we do our best to accommodate last-minute requests. Please contact us via WhatsApp if you need a last minute transfer.
Our Whatsapp Numbers:
- +90 532 238 27 99
- +90 535 554 71 69
- +90 537 596 12 86